How to Use Emoticons Professionally in Business

Enterprise communications are a critical and tricky area to perfect. Many professionals struggle to communicate and collaborate with their coworkers on a daily basis, while others seem to know the right thing to say every time. This struggle even extends to CEOs, small business owners and other professionals who are constantly in the spotlight. Even several presidents have had to have public speaking coaches in order to help them deliver national addresses!

For many the way they communicate naturally doesn’t seem to be professional, so they adopt a false persona that doesn’t ring true. Others are simply unfamiliar with what accounts for “professional” communication, and are unsure of what is acceptable and what isn’t. The trick is to act natural – which sometimes means using words, or text, that may not seem business-like – such as emoticons.

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How to Make the Most Out of Email Marketing

Which is more important to your everyday life – social networks or email?

Does your answer change when you’re presented with the fact that 188 billion emails are sent daily, compared to 140 million tweets and 60 million Facebook posts?

Does it change when you think about how fundamentally important email is to the online experience? After all, you can’t even sign up Twitter or Facebook without an email address.

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5 Apps That Will Outperform Your Personal Assistant

Technology is advancing fast. You could argue the future envisioned in sci-fi movies and books is already here. Talking cars with in-dash navigation systems, face-to-face chats with friends half way around the world, kitchen appliances with touch-screens connected to the internet — tomorrow’s technology is here now, replacing things we take for granted.

These apps might soon replace personal assistants. They respond to your every command, have a virtual Rolodex of places, names, and facts at their fingertips, and manage all your daily tasks.

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5 Ways to Make Sure Customers Open Your Emails

Many of us spend a lot of time focused on how the wording in important emails affects the way they are received. From email marketing messages to business inquiries  it’s important to ensure the emails we spend time writing are actually read. In order to have the best chance of getting customers to open and read an email, you’ll need to develop and use these five strategies to get your email seen.
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Why Email Hoarding Makes Sense

Have you ever gone to find an old email only to discover that you deleted it a week ago without thinking? Sometimes when it comes to emails, hoarding is actually a good idea. It pays to keep those old messages around because you never really know when you are going to need to look at something someone said or re-download that important file your boss sent you a month ago.

There are a few simple tricks and practices you can follow to keep track of your emails and relieve yourself of the worry of losing any emails that you may need in the future. While the latest craze is all about “inbox zero,” you may realize that in your line of work that’s impossible. But that doesn’t mean you can’t still keep yourself organized and quickly find the information you need. Consider following these practices to avoid costly mistakes. Continue reading

Why Interdepartmental Communication is More Important Than You Think

Do you struggle with communicating with other departments at your job or keeping the flow of conversation active? Today our guest poster Felicia Baratz discusses how businesses can enhance and build up their company relationships, no matter how different the dynamics may be.

Of the many struggles workers have with their jobs, Interdepartmental communication remains one of the major complaints expressed. For example, your billing department needs to talk with other departments to verify invoice information and pricing options on a regular basis. Without strong and consistent communication, you won’t know about special arrangements made by the advertising department or fee waivers offered by the sales team. You cannot accurately do your job without active communication between departments. Continue reading