Have you ever witnessed – or even experienced – a workplace dispute that seemed to get worse any time somebody tried to intervene? Even good intentions are not effective in resolving work conflicts sometimes. Trained managers who have the focus to mediate have demonstrated time and time again that they can succeed in supporting the aggrieved parties to reach an amicable agreement.
If your managers know how to handle problems between employees, they will find it much easier to motivate their teams and protect against hits to productivity. However, according to a 2008 survey by the Chartered Institute of Personnel & Development (CIPD), 66% of respondents reported that their managers needed to improve interaction levels with their staff and 27% stated that their managers had received no training whatsoever in dealing with workplace conflict. This suggests that there is definitely room for improvement within UK businesses on the use of mediation and skilled practitioners in managing difficult situations. A study in the U.S. found that an overwhelming majority ( 85% ) of employees at all levels experience conflict to some degree. Furthermore, it was found that U.S. employees spend 2.8 hours per week dealing with conflict, so these issues are proven, not surprisingly, to be affecting workplaces all around the world.
2013 was a great year for Guidant. We celebrated our tenth anniversary, launched a new website and helped hundreds of people realize their business ownership dreams. As the year comes to a close it’s tempting to mentally check out and enjoy the social parts of the season. But I’ve found that the quieter time that comes with people being on vacation is perfect for doing some deep thinking about want I want to accomplish in the coming year. Here are my resolutions for 2014:
1. Provide even greater value to our clients through education.
Knowledge is power, and when people have the facts about the different ways they can become business owners, they are empowered to choose what’s right for them. Our new website has a section called “Study Hall” devoted to educating would-be business owners.
2. Raise the awareness of Rollovers as Business Startups (ROBS).
The greatest challenge of our business is that potential business owners have either never heard of ROBS, or, because of its complexity make the faulty assumption that there is something quasi-legal about it. Nothing could be further from the truth.
Save the date! On December 19th at 8 AM PST, success coach Ed Kelly and the gang at Summit Journey Coaching will be providing a webinar on “Why Resolutions Fail but Goals Succeed.”
In this webinar, you’ll find out why resolutions tend to fail but goals succeed in the long run and how you can be at least 75% more likely to accomplish what you want in 2013 by writing down your goals.
Register now (for FREE!) and rise and shine with Summit Journey Coaching tomorrow – they want to help you get started on planning your goals for 2013!
With 2013 quickly approaching, how many resolutions will you imagine compiling for your business over this next month? And exactly how many of them will have fallen off the radar by February 1st? Resolutions have a low success rate, and there’s a good reason for that, they are nothing but ideas. Refurbish your resolutions so they won’t fail – turn them into actionable goals!
Here are 5 reasons why your company’s resolutions may fail unless you turn them into goals: Continue reading