MyCorp News

What Customer Service Means to MyCorporation

At MyCorporation, customer service is our biggest difference maker. Since we started the business, it’s been a cornerstone of our culture to make sure that entrepreneurs and business owners have the support you need at a price point that’s affordable to you.

While some of our competitors like LegalZoom and SwyftFilings focus on pushing customers into forms and email back and forth, we make sure that you get your business up and running as soon as you can with one-on-one support from our team!

Time and expertise are two of the most important resources you have as an entrepreneur. Our process is designed to give you the expertise you need and give you back your time so you can focus on running your business instead of worrying about filings and formation paperwork.

So let’s dive into some of the ways we value customer service at MyCorporation and what that means for our customers…

You’re Not Just a Number on a List

“My first LLC was set up by LegalZoom and they had several hidden fees. I decided to try MyCorporation and all my questions and concerns were answered!” -JMC Services

“Filing for an LLC was the simplest task of opening our business, and that’s because of MyCorporation.” -7 Moana PR

One of the biggest issues entrepreneurs face when dealing with online business formation and filing services is customer service. You run into an issue and you feel like you can’t get anyone on the phone, and customer service teams tell you that they’ll respond in 24-48 hours.

If one of our customers is running into an issue, our team is always available to help, and we prioritize issues as they come up. The business formation and filing processes can be complex, but instead of waiting on you to bring issues to our attention, our team proactively monitors the progress of any paperwork you have in process to make sure it’s completed on-time and puts you in the best position to move forward.

Here’s what some of our customers have to say about their experience working with us:

One-On-One Phone Support

“They had the best prices, a ton of upgrades, and when you call you always speak to someone who is knowledgeable and your question is answered. I recommend MyCorporation to everyone!” -Tiffany

“They were great from my first phone call until I received the corporate papers. They even called me to help me answer any questions I have. They were fantastic. MyCorporation did a perfect job for me.” -Michael Julio

Instead of keeping you on endless email threads, our team places a huge priority on getting your questions answered, FAST! If you have a question about setting up an LLC, a corporation, a business name search , need an additional service, or want clarification on something, you have a direct line to our team to assist you at any point in the process.

Why wait for a response back to an email when you can call us anytime? And if our team needs additional info from you at any point in the process, we proactively reach out to let you know what we need to move you through the process.

Dedicated Customer Service Team

“They were in touch with me immediately after getting my request for the formation of an LLC and contacted me when needing further info. Super efficient service!” -Pat MC

“Their whole team jumped through hoops to get my corporation registered. I would highly recommend their services if you want it done right the first time.” -Chris Blackwell

Our customer service team aren’t just order takers. They’ve been trained to handle any situation you have thrown your way while you’re starting a business or using our other business services like handling foreign qualification or annual reports.

Our customers are raving fans because our team tries to go the extra mile anytime we can to get your paperwork done faster and help you take care of any issues that come up along the way. You have enough to focus on when you’re starting a new business or filing new paperwork. Tracking down our team is never something you have to worry about.

Business Formation in as little as 2 Days

“I could not believe that you can do it in two days, but you exceeded expectations. Thank you MyCorporation team for your fast and reliable services.” -Ramez Habash

“I have used them several times and have always had excellent and very fast service.” -Nancy Thomas

When you need to take care of business fast, our team is here for you! When it’s time to start your next business venture, we jump in to make sure there’s no hold up anywhere in the process. You never have to worry about long response times or whether or not you’re being made a priority.

The whole reason you offload your business formation and filing needs to a company like MyCorporation is to get it done fast and done right the first time. And because we only work with entrepreneurs and business owners, we have decades of experience to know exactly what you need and provide it right when you need it the most.

Detailed Explanations and What You Need To Know

“Just do it! You won’t appreciate how useful MyCorp is until you try doing it yourself. Ash and team were responsive, knowledgeable, and organized.” -Scott Bennett

“They are real people with experience to help guide you with all your corporation needs and questions. It’s not a robot on the other side of the keyboard.” -Mercedes Gonzalez

We don’t expect you to be an expert when it comes to forming your business or filing business paperwork. But you will be after our team walks you through the process! Our team gives detailed explanations so you understand what’s happening, why it’s happening, and how it’s important to your business.

When the process is finalized and you’re ready to get to work, our team is there for any follow up help or questions you may have so that you know what next steps are and what to expect in the months and years to come. We look forward to serving you! Get in touch with us here.

Deborah Sweeney

Deborah Sweeney is an advocate for protecting personal and business assets for business owners and entrepreneurs. With extensive experience in the field of corporate and intellectual property law, Deborah provides insightful commentary on the benefits of incorporation and trademark registration. Education: Deborah received her Juris Doctor and Master of Business Administration degrees from Pepperdine University, and has served as an adjunct professor at the University of West Los Angeles and San Fernando School of Law in corporate and intellectual property law. Experience: After becoming a partner at LA-based law firm, Michel & Robinson, she became an in-house attorney for MyCorporation, formerly a division in Intuit. She took the company private in 2009 and after 10 years of entrepreneurship sold the company to Deluxe Corporation. Deborah is also well-recognized for her written work online as a contributing writer with some of the top business and entrepreneurial blogging sites including Forbes, Business Insider, SCORE, and Fox Business, among others. Fun facts/Other pursuits: Originally from Southern California, Deborah enjoys spending time with her husband and two sons, Benjamin and Christopher, and practicing Pilates. Deborah believes in the importance of family and credits the entrepreneurial business model for giving her the flexibility to enjoy both a career and motherhood. Deborah, and MyCorporation, have previously been honored by the San Fernando Valley Business Journal’s List of the Valley’s Largest Women-Owned Businesses in 2012. MyCorporation received the Stevie Award for Best Women-Owned Business in 2011.

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