How to Reduce the Communication Gap with Employees

How to Reduce the Communication Gap with EmployeesMore often than not, employees are a company’s most valuable assets, so it makes sense to invest in the corporate culture that helps them succeed. While vacation days and fringe benefits (health insurance, stock options, employee discounts, et al) are appealing lures, the heart of the employee experience occurs during business hours, as staff members interact with each other.

Good communication is square one for employers seeking to reinforce relationships with workers and it creeps in to every aspect of business operations. In many cases, communication mechanisms fall short on the job, leaving room for most companies to improve their standards and reduce the communication gap with employees.

Credibility and Communication

Credibility is an important area to focus on when it comes to influencing effective communication between employees and their superiors. When executed correctly, communication with workers reinforces trustworthiness for managers and other high-level employees. But if there is a deep communication gap between bosses and staff members, it can ultimately undermine productivity and employee engagement.

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How to Give Good Feedback

How to Give Good FeedbackGiving and receiving feedback is essential if you want your business and the people around you to evolve. Constructive feedback should be welcomed and if you’re tiptoeing around worrying about hurting somebody’s feelings, you’re probably doing it wrong.

The feedback process is definitely delicate and you need to be sensitive about how you project yourself. Done right, it can help the person become even better at what they do instead of sending them into a shame spiral of anxiety.

Why are you giving feedback?

One of the most important things you can do when giving feedback is to understand why you feel the need to give it.

Are you after a particular result? Is it for the benefit of the person you’re giving it to? Some people can get defensive when they’re receiving feedback so make sure you’re thinking about the end result and how it benefits the recipient. You can end up with a breakdown in the relationship if you’re giving feedback based on personal preference.

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