For anyone who works in a sales driven job, they know just how daunting it can be at first to face the fear of calling strangers and asking for a sale. Termed ‘cold calling’ in the business world, this is one of the most commonly cited fears for many in the industry, from both new employees, and experienced workers.
But many also have a fear in calling in general and if your office is quite quiet, it can be daunting picking up the phone knowing that everyone is listening.
One of the major issues with phone fear is that it is not often spoken about. Many do not want to admit that they might feel that surge of anxiety when reaching for the phone, or that they spend ten or twenty minutes before each call working up the nerve to dial. For some, it seems that they are alone in this. But that’s not true at all. Phone anxiety is much more common than one would think, and at times all professionals in this field face the same fear. However, many have come up with ways to be able to work through the fear, and end up becoming excellent sales people.
Here are a few tips to help overcome phone fear in the office:
By employing these techniques and getting more comfortable with customers, over time the phone fear will start to dissipate until it completely goes away. The only way you will build up your confidence is to practice, practice, practice. By picking up the phone and trying, you can work through the fear – but don’t forget that you are not alone. With the help and support of senior members of the sales team, you’ll soon find yourself cold calling like a pro!
This article is provided by Abbey Telecom, a leading installer of phone systems for small business in the UK, and a friendly family owned firm. For more information on the phone systems installations and maintenance services they provide, please visit their website.
It’s easy to get into the daily grind of business operations and get caught up…
Everyone has great ideas. Lots of people even have a great product. But the difference…
With every new year comes new challenges and new opportunities for your business. 2025 is…
There have been many articles and news outlets discussing the change in tax laws and…
The incorporation process requires filing certain documents. This paperwork allows entrepreneurs to form a corporation…
You can’t scale a business without employees. And you can’t operate effectively unless you have…