More and more in professional conversations I am hearing about a sudden lack of workplace manners. It seems that today’s casual business environment has, in some instances, endangered the professional nature of the workplace. Continue reading
The cotton cobwebs are popping out, you can buy just about anything in a pumpkin flavor, and “Creative Costume Ideas” is the number one Google search these days. That’s right, Halloween is in the air. MyCorporation likes to celebrate by dressing up and having a spooky-themed pot-luck for lunch (complete with Mummy Pizza and a bubbling Witch’s Punch).
We asked some of our small business experts how their businesses were celebrating the holiday and this is what they had to say!: Continue reading
An employee leaving a company is inevitable in business today, either by getting fired or finding a better opportunity. It’s only a matter of time as the average American will work 12 – 15 different jobs in their lifetime.
Whether an employee is fired or leaves on their own will, it’s important to plan ahead for handling employee-employer digital breakups. The worst case scenario is when an employee is fired; even level-headed employees can become irate during this time. If still given access to company digital assets whether intellectual property, databases, servers or even company social media accounts, many employees could be easily tempted to harm a company’s reputation online.
Attracting and retaining key employees is essential to the success of an organization. When employees are working for organizations that give back, their sense of pride, trust and commitment strengthens. When employees feel valued and appreciated their dedication is enhanced with a wonderful influx of motivation which contributes to the vitality of the organization.
Here are 6 ways that businesses can invest in good employees.
1. Helping employees earn graduate degrees and MBAs
Olivet Nazarene University in Chicago offers a program where they will come to your office to fulfill certain program requirements onsite. “Our model is to offer our programs in a variety of settings that essentially take Olivet to the student. We partner with over 20 hospitals and numerous school districts to offer our nursing and education programs onsite at those locations. In addition to our offices in Bourbonnais, Oak Brook, and Rolling Meadows, we have classes running over 100 different locations in Chicagoland and throughout Illinois.”
We’ve all heard the mantra, “the customer is always right.” You and your business are constantly geared toward making customers happy and keeping them coming back. Like many other mantras, however, that mentality can go too far.
In most circumstances, it makes sense to focus on customer satisfaction. Still, there are times when this attitude may cost you more than you expect. In situations like the ones below, “the customer is always right” doesn’t apply. In order to keep your business running smoothly, you need to take steps to keep problem customers in check. Here’s some examples of a few times when the customer is wrong:
When They Abuse Employees
People are generally kind and polite, but they can get hostile when they feel like their needs aren’t being met. Putting a thorough customer service process in place prepares your reps to address issues before they become problems. It can also help them in handling angry callers. It is extremely important to stay positive throughout the interaction. Every now and then, however, the rudeness, abuse or even threats toward employees go too far.
This time of year we’re told to count our blessings and be thankful. Gratitude is wonderful, but giving thanks and giving back are even more important. Here are some suggestions for walking the walk.
Giving to Charity
You’ll always be able to find an excuse for not donating time or money to those less fortunate. From cynicism about administrative costs for large charities to a blame-the-victim mentality, it’s easy to turn a blind eye to the needy. But taking five minutes to make an online donation or a few hours to volunteer your time is good for your community, your business, and your self-worth. It just feels right. At Guidant, we hold food drives for local organizations, empower future entrepreneurs through Youth Ventures, and participate in races and walks for the American Cancer Society.
For many employers, benefits are often relied on to retain the company’s most qualified employees; insurance packages and paid holiday/sick leave are ways to show workers that their hard work is time well spent, and it also helps a business hold onto their valued staff members as losing those benefits would be a major drawback for most individuals. However, not all companies are in a position where they can offer an extravagant benefits package; start-ups just starting out often lack the proper funding that would allow them to do so. If your business is in a similar boat but still wants to attract great talent, here are few ways to motivate your employees to stand by your company’s side.
Nobody likes going to work in a bare office with white walls, formal cubicles, and no hint of refreshing or energizing colors in sight. Some people decorate their desks, but desk decorations can’t convey an overall atmosphere of productivity or positivity throughout the entire office. When you’re renovating or buying an office, you need to be able to consider the importance of interior design.
There are many advantages to focusing on interior design when you design an office. You will create a productive, efficient atmosphere and help keep employee morale up. You want your office to be the kind of place people look forward to going on Monday morning, after all.
Just as job seekers have trouble finding quality job opportunities, business owners have a similar struggle in finding and holding onto talented employees. In order to keep employee turnover to a minimum, it helps to create a positive work environment that not only attracts loyal employees but make them want to stick around as well, and if you’re wondering how to improve your employee success rate, here are a few tips to get you on the right track.
Ohhh I loved my pillow. I used to travel with it all of the time when I was a kid. This week, while I was at the Los Angeles airport on my way to see clients in San Francisco, I saw this guy with the worst comb-over ever traveling with his own pillow. I was expecting him to whip out a juice box and maybe even his special blanky. He had made up his mind to travel in comfort.
So, how comfy are you in your business? I mean really comfy? I’m not sayin’ that you should convert your office into a day spa. I’m talking a little less chaos and less flying by the seat of your pants. On a scale of 1 to 10, how stressed are you when you come into the office? Believe me, I still have some of those days.
In the past year, I have worked with tons of entrepreneurs. Many of them aren’t comfy in one particular area – their team of employees, independent contractors, and even their vendors! They have the wrong people with the wrong skill sets in the wrong positions.