Image credit courtesy of Athens Chen, designer at DigitalThirdCoast.net
Attracting and retaining key employees is essential to the success of an organization. When employees are working for organizations that give back, their sense of pride, trust and commitment strengthens. When employees feel valued and appreciated their dedication is enhanced with a wonderful influx of motivation which contributes to the vitality of the organization.
Here are 6 ways that businesses can invest in good employees.
1. Helping employees earn graduate degrees and MBAs
Olivet Nazarene University in Chicago offers a program where they will come to your office to fulfill certain program requirements onsite. “Our model is to offer our programs in a variety of settings that essentially take Olivet to the student. We partner with over 20 hospitals and numerous school districts to offer our nursing and education programs onsite at those locations. In addition to our offices in Bourbonnais, Oak Brook, and Rolling Meadows, we have classes running over 100 different locations in Chicagoland and throughout Illinois.”
We’ve all heard the mantra, “the customer is always right.” You and your business are constantly geared toward making customers happy and keeping them coming back. Like many other mantras, however, that mentality can go too far.
In most circumstances, it makes sense to focus on customer satisfaction. Still, there are times when this attitude may cost you more than you expect. In situations like the ones below, “the customer is always right” doesn’t apply. In order to keep your business running smoothly, you need to take steps to keep problem customers in check. Here’s some examples of a few times when the customer is wrong:
When They Abuse Employees
People are generally kind and polite, but they can get hostile when they feel like their needs aren’t being met. Putting a thorough customer service process in place prepares your reps to address issues before they become problems. It can also help them in handling angry callers. It is extremely important to stay positive throughout the interaction. Every now and then, however, the rudeness, abuse or even threats toward employees go too far.
By David Nilssen
This time of year we’re told to count our blessings and be thankful. Gratitude is wonderful, but giving thanks and giving back are even more important. Here are some suggestions for walking the walk.
Giving to Charity
You’ll always be able to find an excuse for not donating time or money to those less fortunate. From cynicism about administrative costs for large charities to a blame-the-victim mentality, it’s easy to turn a blind eye to the needy. But taking five minutes to make an online donation or a few hours to volunteer your time is good for your community, your business, and your self-worth. It just feels right. At Guidant, we hold food drives for local organizations, empower future entrepreneurs through Youth Ventures, and participate in races and walks for the American Cancer Society.
For many employers, benefits are often relied on to retain the company’s most qualified employees; insurance packages and paid holiday/sick leave are ways to show workers that their hard work is time well spent, and it also helps a business hold onto their valued staff members as losing those benefits would be a major drawback for most individuals. However, not all companies are in a position where they can offer an extravagant benefits package; start-ups just starting out often lack the proper funding that would allow them to do so. If your business is in a similar boat but still wants to attract great talent, here are few ways to motivate your employees to stand by your company’s side.
Nobody likes going to work in a bare office with white walls, formal cubicles, and no hint of refreshing or energizing colors in sight. Some people decorate their desks, but desk decorations can’t convey an overall atmosphere of productivity or positivity throughout the entire office. When you’re renovating or buying an office, you need to be able to consider the importance of interior design.
There are many advantages to focusing on interior design when you design an office. You will create a productive, efficient atmosphere and help keep employee morale up. You want your office to be the kind of place people look forward to going on Monday morning, after all.
Just as job seekers have trouble finding quality job opportunities, business owners have a similar struggle in finding and holding onto talented employees. In order to keep employee turnover to a minimum, it helps to create a positive work environment that not only attracts loyal employees but make them want to stick around as well, and if you’re wondering how to improve your employee success rate, here are a few tips to get you on the right track.
Ohhh I loved my pillow. I used to travel with it all of the time when I was a kid. This week, while I was at the Los Angeles airport on my way to see clients in San Francisco, I saw this guy with the worst comb-over ever traveling with his own pillow. I was expecting him to whip out a juice box and maybe even his special blanky. He had made up his mind to travel in comfort.
So, how comfy are you in your business? I mean really comfy? I’m not sayin’ that you should convert your office into a day spa. I’m talking a little less chaos and less flying by the seat of your pants. On a scale of 1 to 10, how stressed are you when you come into the office? Believe me, I still have some of those days.
In the past year, I have worked with tons of entrepreneurs. Many of them aren’t comfy in one particular area – their team of employees, independent contractors, and even their vendors! They have the wrong people with the wrong skill sets in the wrong positions.
Employees who work in a manufacturing setting are exposed to many potential hazards. Hand tools, power tools and machinery can all be dangerous if handled incorrectly or if proper safety precautions aren’t followed. It’s your responsibility as an employer or supervisor to maintain a safe work environment and protect your employees from injury.
The Occupational Safety and Health Administration estimates that employers spend approximately $4 billion a month for workers’ compensation costs, but these costs are nothing compared to the human cost of injuries or deaths that could have been prevented, if only the correct safety measures had been taken.
Starting your own business as an entrepreneur puts you at significant financial and personal risks. However, there is one risk – not saving for retirement – that you don’t have to subject yourself to. Whether you run your business alone or have a few employees at your back, there is a 401k plan available that can help you ensure that your golden years are stress-free.
Just because your business is a one-person operation doesn’t mean you (and your spouse) have to miss out on the benefits of saving for retirement with a 401k account. You can set up an individual 401k (also known as a one-participant or solo- 401k) plan through your bank or another financial institution in order to contribute pre-tax funds into a savings, mutual fund, or money market account of your choosing.
Location, location, location. We hear these words constantly from real estate consultants and it couldn’t ring more true. The location of any commercial business, whether big or small, can have a huge impact on its success and productivity.
If you find an ideal office space at a great price that’s 20 miles from the area where you conduct most of your business, you’ll probably find that it’s not such a great deal after all. Ideally, you want your headquarters to be in a place where you can attract both clients and employees and in a location that offers amenities and networking possibilities.