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How Much Does a Company’s Culture Matter?

From small startups to Fortune 100 corporations, company culture seems to be the topic du jour as of late. But, is all of this airtime really warranted? Does a company’s culture truly matter that much? Who pays attention to this? A recent study jointly conducted by professors at Duke and Columbia Universities found that an overwhelming number of C-level executives believe culture matters—a  lot. So much so, in fact, that they said a potential business merger or acquisition could even fail if the cultures of the two companies involved did not mesh. (more…)

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How to Handle Difficult Employee Situations

Once you grab that great franchise opportunity and find yourself in charge of not just a business, but the people that you need to help you run it, you will almost certainly find yourself on occasion having to deal with difficult or delicate employee situations. With this in mind, here are some tips to help you sail these difficult waters: (more…)

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How to Improve the Recruitment Process at Your Small Business

Today’s overcrowded job market makes sourcing and engaging talent somewhat harder for small businesses. Usually kept very busy by their many responsibilities, owners of small companies are unlikely to spend lots of time on recruitment – they simply cannot manage all those things at once. That’s why improving recruitment in small businesses is based on simplification. Once the hiring process is simple, clear and uncomplicated, managers significantly improve their chances at having a surge of new talent knocking at their door. Here are 5 things you can do right now to improve your hiring strategy. (more…)

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MyCorp FAQs: How do I start collecting payroll taxes?

The IRS, nearly every state tax agency, and even some cities require employers to withhold a certain amount from their employee’s paychecks to cover income tax, social security, and medicare obligations. payroll taxesThese are payroll taxes, and it’s your responsibility, as a small business owner, to collect and send them in. The amount varies from state to state, and in some cases city to city, but there are three main steps to collection.

Calculate
Everyone you hire fills out a W-4, which gives you some basic information like family size and other deductions. (more…)

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Experts Weigh In: How does your business celebrate Halloween?

Halloween pumpkinThe cotton cobwebs are popping out, you can buy just about anything in a pumpkin flavor, and “Creative Costume Ideas” is the number one Google search these days. That’s right, Halloween is in the air. MyCorporation likes to celebrate by dressing up and having a spooky-themed pot-luck for lunch (complete with Mummy Pizza and a bubbling Witch’s Punch).

We asked some of our small business experts how their businesses were celebrating the holiday and this is what they had to say!: (more…)

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How to End an Employee Relationship Digitally

How to End an Employee Relationship DigitallyAn employee leaving a company is inevitable in business today, either by getting fired or finding a better opportunity. It’s only a matter of time as the average American will work 12 – 15 different jobs in their lifetime.

Whether an employee is fired or leaves on their own will, it’s important to plan ahead for handling employee-employer digital breakups. The worst case scenario is when an employee is fired; even level-headed employees can become irate during this time. If still given access to company digital assets whether intellectual property, databases, servers or even company social media accounts, many employees could be easily tempted to harm a company’s reputation online.

(more…)

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6 Lasting Ways Your Business Can Start Giving Back To Its Employees

6 Lasting Ways Your Business Can Start Giving Back To Its Employees
Image credit courtesy of Athens Chen, designer at DigitalThirdCoast.net

Attracting and retaining key employees is essential to the success of an organization. When employees are working for organizations that give back, their sense of pride, trust and commitment strengthens.  When employees feel valued and appreciated their dedication is enhanced with a wonderful influx of motivation which contributes to the vitality of the organization.

Here are 6 ways that businesses can invest in good employees.

1. Helping employees earn graduate degrees and MBAs

Olivet Nazarene University in Chicago offers a program where they will come to your office to fulfill certain program requirements onsite.  “Our model is to offer our programs in a variety of settings that essentially take Olivet to the student. We partner with over 20 hospitals and numerous school districts to offer our nursing and education programs onsite at those locations. In addition to our offices in Bourbonnais, Oak Brook, and Rolling Meadows, we have classes running over 100 different locations in Chicagoland and throughout Illinois.”

(more…)

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Is the Customer Always Right?

Is the Customer Always RightWe’ve all heard the mantra, “the customer is always right.” You and your business are constantly geared toward making customers happy and keeping them coming back. Like many other mantras, however, that mentality can go too far.

In most circumstances, it makes sense to focus on customer satisfaction. Still, there are times when this attitude may cost you more than you expect. In situations like the ones below, “the customer is always right” doesn’t apply. In order to keep your business running smoothly, you need to take steps to keep problem customers in check. Here’s some examples of a few times when the customer is wrong:

When They Abuse Employees

People are generally kind and polite, but they can get hostile when they feel like their needs aren’t being met. Putting a thorough customer service process in place prepares your reps to address issues before they become problems. It can also help them in handling angry callers. It is extremely important to stay positive throughout the interaction. Every now and then, however, the rudeness, abuse or even threats toward employees go too far.

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