One of the most important elements of a positive, synergistic and healthy workplace environment is trust. Trust forms the foundation for effective communication and interaction, and provides a solid platform for employee engagement, retention, successful customer experiences, and satisfaction.
Trust goes beyond being able to rely upon someone. It is about character, ability, confidence, strength, faith, and conviction. When trust exists in an organization or in a relationship, almost everything else is easier and more comfortable to achieve which is why it’s so critical to build and maintain trust.
Like organizational culture, I believe trust starts at the very top – since trusting and being trust “worthy” can only exist when top management sets the example, and then promulgates that example into every business unit and department. This means establishing and maintaining integrity and communicating your vision and values through word and deed and doing what is right.
Improving and building team spirit is an essential part of business growth, more so for small enterprises. The main challenge to a business leader is to encourage the team members to bond, readily share relevant information and work together towards pushing the business brand forward. Small enterprises mostly do not have resources at their disposal to cover employee redundancy, therefore employees should be aptly encouraged to work together and market the company. The employees should readily engage in promoting and sharing of the company’s vision and mission.
When it comes to business growth, having the ability to create new assignments and expand on current roles within your company is vital to its overall success. When this happens, a business is forced to either recruit new talent or promote from within. This can be a tough choice, particularly when you have highly skilled and dedicated employees competing for rank in your organization versus the undiscovered talent that is out there in need of a chance on the job market.
Succession planning is the practice of educating, mentoring, and promoting current employees so that they can increase productivity and growth for a business. In many cases, this method can be far more efficient than hiring new staff. Continue reading