Categories: Website

Why Small Business Websites Shouldn’t Overlook Good Contact Forms

By Scott Dutton

A good and working contact form is essential. Many websites include their contact details such as address, phone number, and email but do not use a contact form and miss the leads that they can capture from this valuable tool. People believe that most visitors get irritated on filling a form! Sometime when using a very long contact form the fact that it takes so much time it turns people off to contacting you. Every website, whether fashion, corporate, educational, or entertainment based, has a method in place for site visitors to be able to contact them. Having one central “contact us” page is a good idea to create on a website, but a much better idea is to create several contact forms on specific site pages that a visitor is able to fill out and submit.

Contact forms can help you avoid vagueness in the visitor inquiries. How exactly? If you have contact details with no contact form available, potential customers contacting you may have various problems or they might be seeking some special advice or information from you, without providing the necessary details you require to answer them back! One person might want to get in touch with management, while the other may have questions about the products. Some people may want to complain and others may have suggestions or want to say thanks. For some companies, the ability to respond quickly might make the difference in a sale or a conversion. Being able to address all of these concerns may take too long if your website is lacking a quality contact form! If you go solely with having email address on your website, the inquiries you get might not be very useful at all, and it will be difficult for you to figure out exactly what the person contacting you actually wants from you.

A contact form acts as a conversion point and you can even track the response of visitors. People wanting to contact you indicate they want to make some kind of connection with you, and now it is up to you to see how you respond to their needs. Having a quality contact form that allows people to get in touch with you from any page in your site is a valuable tool to create these conversations and help build your business.

The best part about contact forms online is that there are so many different kinds of forms that are free to set up initially. It’s only when you use other tools or combine services that these companies such as vCita.com and Fast Secure Contact Forms offer a free contact form setup and they work well on any site. You can search WordPress.org, Wix.com and many other free web development companies out there and find many free plugins that will help any small business become more successful. With all the free resources available online, there’s no reason why your website won’t be prepped with a great contact form!

Scott Dutton is a freelance writer, children’s ebook author, and online marketing specialist. He writes for many online publications, as well as CNN IReport and many online marketing blogs. His latest project is an online marketing and report piece about Google, that he is compiling that will be published soon. Find Scott on Google+ here.

Deborah Sweeney

Deborah Sweeney is an advocate for protecting personal and business assets for business owners and entrepreneurs. With extensive experience in the field of corporate and intellectual property law, Deborah provides insightful commentary on the benefits of incorporation and trademark registration. Education: Deborah received her Juris Doctor and Master of Business Administration degrees from Pepperdine University, and has served as an adjunct professor at the University of West Los Angeles and San Fernando School of Law in corporate and intellectual property law. Experience: After becoming a partner at LA-based law firm, Michel & Robinson, she became an in-house attorney for MyCorporation, formerly a division in Intuit. She took the company private in 2009 and after 10 years of entrepreneurship sold the company to Deluxe Corporation. Deborah is also well-recognized for her written work online as a contributing writer with some of the top business and entrepreneurial blogging sites including Forbes, Business Insider, SCORE, and Fox Business, among others. Fun facts/Other pursuits: Originally from Southern California, Deborah enjoys spending time with her husband and two sons, Benjamin and Christopher, and practicing Pilates. Deborah believes in the importance of family and credits the entrepreneurial business model for giving her the flexibility to enjoy both a career and motherhood. Deborah, and MyCorporation, have previously been honored by the San Fernando Valley Business Journal’s List of the Valley’s Largest Women-Owned Businesses in 2012. MyCorporation received the Stevie Award for Best Women-Owned Business in 2011.

Recent Posts

The Ultimate Guide to Creating a Business Plan in 2025

Can you believe it? It’s almost the end of the year! 2024 has flown by…

6 days ago

Have You Filed Your BOI Report Yet? If Not, You Should.

There has been a lot of buzz about BOI (Beneficial Ownership Information) and what it…

2 weeks ago

Stop Overthinking How You Market Your Business, Start Documenting

Many businesses make the mistake of trying to look bigger than they are, sound more…

2 weeks ago

How The Election Results Could Affect the Small Business Market

With inflation and interest rates higher than normal, small business owners watched this year's election…

4 weeks ago

How to Get Scrappy: Creative Strategies for Business Success

When the economy isn’t doing as well as you’d like, you lose a client or…

1 month ago

5 Ways Social Media Helps You Run Your Business

Social media is one of the biggest topics in business. It seems like every day…

2 months ago