Personal Touch: How to Give Your Customers a Little Extra Attention

The businesses that succeed most are the businesses that add special elements to their customers’ service. The grocery store chain Publix doesn’t succeed because its food is any better than anyone else’s. It succeeds because of its “above and beyond” customer service. The same rings true for companies like Chick-Fil-A and Amazon. They don’t necessarily have the best products, but their customer service is over the top. You can give your customers a little extra attention as well by following a few simple tips. (more…)

SHARE: