Consumers are getting smarter. When faced with major purchasing decisions, they no longer take a brand’s word for it. In a recent Forbes article, Jayson…
What does CRM mean anyway? Customer Relationship Management (CRM) is essentially a system that enables businesses to manage data and information pertaining to clients. The…
We’ve all heard the mantra, “the customer is always right.” You and your business are constantly geared toward making customers happy and keeping them coming…